Web Call Center
Your tool for amazing customer support
Web Call Center
Your tool for amazing customer support
Advanced Call Center Software
Empower your call center employees to give the best support possible by using EasyCall’s advanced call center software.
Coming soon:
- Automatically direct customers to the correct department
- Visual IVR
- Managed availability
Reporting
Use reporting to measure the performance of your call center representatives and know what your customers are loving and what needs to improve.
Consistently leave your customers happy after talking to you, with reports that help you measure every call.
- Answered and missed call rates
- Call satisfaction surveys (coming soon)
- Calls conversion rates (coming soon)
Fits All Team Sizes
Whatever you are a one-man team doing everything on your own, a growing startup or an enterprise company with a big team, EasyCall is the web call center software for you.
Coming soon:
- Call back times
- Help-desk integrations
- Advanced IVR
International Call Center
Allow your customers to call you from everywhere in the world with a single click.
With a web call center software, your call center is available to global customers, with no extra charge.
- VoIP international calls
- Compatible with all languages
- On-site call widget
CRM Integrations
Follow your customers’ journey through multiple communication channels with edvanced integrations between your call center software and CRM coftware.
Coming soon:
- Call attribution
- Call follow up tasks
- Call from within helpdesk chat widget