Ecommerce customer service is more important now than ever before. Discover 5 simple steps you can implement today to stick a smile on your customers faces and keep them coming back for life!
Discover how to create an awesome contact page that delivers a memorable experience for your customers.
A few winters ago, an 89-year-old man was trapped in his In Pelsynvanian home by a snowstorm. His daughter became worried he would run out
According to Microsoft, over 50% of Americans have stopped doing business with a company because of poor service. And while those heading for the door
Every eCommerce merchant knows the key to a profitable and sustainable business is happy customers. But despite this, many ecommerce brands still don’t track customer
Customer service videos are one of the best ways to level-up your customer support and enhance you customer experience. Think about it: They’re free. You
Along with stubbed toes and intermittent WiFi, rude customers are up there with the most frustrating aspects of being a human. And as an ecommerce
Excellent customer service is no longer a nice-to-have for eCommerce stores. Stay ahead of the game with these 7 customer service trends.
Did you know that 78% of millennial customers have moved their business elsewhere after a single poor customer service experience? That’s worrying, but it tells us that
The thought of starting an eCommerce business might conjure romantic visions – being your own boss, managing your business from a laptop, earning 5, 6
