A great Shopify FAQ page can slash the burden on your support, stick a smile on your customer’s faces (and close more sales). Learn how to build your best FAQ page in this full guide.
Customer pain points are…well…painful! Learn how to unearth your customers’ pain points and fix them with ease.
Looking to hire a Shopify virtual assistant for your eCommerce business? Discover everything you need to know with our in-depth guide.
The right customer support phrases are essential for keeping customers happy. Take the stress out of your interactions with this awesome guide.
Ecommerce customer service is more important now than ever before. Discover 5 simple steps you can implement today to stick a smile on your customers faces and keep them coming back for life!
Discover how to create an awesome contact page that delivers a memorable experience for your customers.
A few winters ago, an 89-year-old man was trapped in his In Pelsynvanian home by a snowstorm. His daughter became worried he would run out
According to Microsoft, over 50% of Americans have stopped doing business with a company because of poor service. And while those heading for the door
Every eCommerce merchant knows the key to a profitable and sustainable business is happy customers. But despite this, many ecommerce brands still don’t track customer
Customer service videos are one of the best ways to level-up your customer support and enhance you customer experience. Think about it: They’re free. You
